Blugh!!!!
We went to BJ's for lunch/early dinner today. I ordered a FISH OR GRILLED SHRIMP TACOS (one halibut taco and one shrimp taco). Chris ordered the PARMESAN CRUSTED CHICKEN . My father-in-law ordered the BBQ PULLED PORK SANDWICH .
I was really enjoying my food until I tasted an onion. I opened up my tacos and picked out the slices of fresh onion. Once I gobbled up my entire shrimp taco, I moved on to the fish taco. I was about three bites into it when I glanced at it, to make sure I wasn't going to bite into an onion, when I see a dead lady bug-like bug in my taco! I quietly inspect it closely with my fork. I turned it over and see the belly side, with legs tucked in -from the coleslaw juices. I see bug guts and no head --but a tail. I seriously thought that I was going to puke right then and there. I chugged some water and got Chris to look at it and then go call a manager.
The manager came and inspected it. After I made him flip it over, he admits that it is a bug and starts apologizing. He explains that it must have come in the coleslaw because it's processed somewhere and shipped in . . . blah blah blah. He says "I know this doesn't make it any better but I can get you something else . . ."
It really took all I had to not get sick right there at the table, while everyone else was still eating. I just sat there and started crying. The manager offered just about everything he could think of. I couldn't even talk --I just kept nodding my head, no, to everything. I chugged two glasses of water after that.
The server saw how disturbed I was by it and he, too, came to see if there was anything I wanted . . .
After Chris told me that he really wanted me to accept the offer for dessert, I finally let the manager know, after he came AGAIN to apologize and see how I was doing. Not only did they bring a yummy (I only know from how it smelled --I still have NO appetite!) PIZOOKIE® TRIO, they took off three of the four meals that were ordered. (my parents, after I called to tell them I ate a bug, told me that we should have insisted on not having to pay for any of it...) So, what would have been approximately $55 dollars, only came out to $19.95. We were pleased to see how they handled 'taking care' of the incident --and I joked how I "took one for the team", in order to get a great discount on the food. ;)
I still can't believe that I had a bug in my taco —and that I actually ate part of it!!! :(
I was really enjoying the place (it was my first time there) and my food before the whole bug thing . . . I wonder if I'll ever want to go back...
This is what it looked like (minus the head ::BLAGH!!!::)
I know you had a bad experience, BUT Bj's donates proceeds from the Pizookies to research for a cure for Cystic Fibrosis. (That's the disease my son has.) So, thanks for "taking one for the team" on Josiah's behalf, too!
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